Privacy Policy

Introduction

Journey Travel and Tours LLC ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our travel services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and mailing address that you voluntarily provide when contacting us or filling out a form on our site.
• Travel Preferences: Information about your travel interests, destination preferences, and trip requirements that you share with us during the planning process.
• Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies to analyze website traffic and optimize your experience. You may choose to disable cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide travel planning services
• Send you information about travel deals, promotions, and updates (with your consent)
• Improve our website and services based on your feedback and usage patterns
• Comply with legal obligations and resolve any disputes
• Protect against fraudulent or unauthorized activity

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Travel Suppliers: When booking travel on your behalf, we may share necessary information with airlines, hotels, tour operators, and other travel service providers.
• Service Providers: Trusted third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Google reCAPTCHA

Our contact form is protected by Google reCAPTCHA. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.